| About Us This web site is owned and operated by Best Price Jewellery who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Best Price Jewellery 101 Crowland Road Haverhill Suffolk CB9 9LP United Kingdom Email: info [at] bestpricejewellery [dot] co [dot] uk |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We hold all items in stock, ready to post out so be assured that your purchase will be on its way very quickly. If we run out of stock, this will be clearly indicated on the website and the item will be withdrawn from sale. Please contact us if you are interested in an out of stock item as we can tell you when the item will be available again. We accept payment by Paypal, Ebay's secure payment processing system. Paypal accepts all major credit cards and debit cards - please note that you do not need a Paypal account to complete your transaction. Paypal offers a high degree of buyer protection (see Paypal website for details) so you can be confident that your investment will be protected at all times. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Standard Shipping Charges are: For Mainland UK - £2.99 For all other destinations - £6.99 Charges are fixed irrespective of the number of items ordered. Free shipping on orders over £25 (UK only). |
| Delivery Schedule We usually despatch your parcel by Royal Mail within 24 hours. If your order is placed on a Friday or Saturday, it will be despatched on the following Monday. If for any reason, your shipment is delayed, we will phone or e-mail you to explain why and when the revised delivery date is. You will be e-mailed when your parcel has been despatched. For UK deliveries, all parcels need to be signed for to guarantee safe delivery. If no-one is available to sign for your parcel, it will be delivered to your local post office for collection or for you to arrange alternative delivery. Please consider specifying an alternative address at the Checkout if there is no-one at your home address to sign for parcels. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders We do not back order stock. If an item that you require is out of stock please e-mail us and we will inform you when the item will come back into stock. |
| Tax Charges All applicable sales taxes are included in the price shown for each item. |
| Credit Card Security No credit card information is transmitted to us as all our payments are handled by Paypal. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee with the exception of earrings which cannot be returned due to UK health and safety laws. |
| Reaching Us If you need to reach us, please email us using the link on the store page, or write to us at 101 Crowland Road Haverhill Suffolk CB9 9LP United Kingdom |
| Privacy Policy Best Price Jewellery do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
